Smartsupply:
align supply with store demand
Smartsupply extends Smartorder to the warehouse and central teams, consolidating store demand to optimize supplier orders, prevent stockouts, and eliminate inefficient push flows across your network.
Blind supplier commitments create costly imbalances
Forecast Issues
Central teams commit volumes weeks in advance without reliable forecasts.
Over/Understock
Overcommitting causes waste and forced allocations; undercommitting leads to stock-outs and poor service.
Limited Visibility
Buyers and suppliers lack a single view of store demand and its impact on margin, waste and rotation.
Guesswork Decisions
Decisions rely on intuition instead of clear, data-driven insight.
AI-driven supply planning that aligns commitments with demand
Smartsupply brings Smartorder’s AI to the warehouse and buyer level, turning store forecasts into accurate 2–4+ week projections. Model what-if scenarios to see the impact on margin, waste, rotation and service. Reduce overstock, prevent stock-outs and improve service by aligning supplier commitments with real demand. Turn upstream planning from guesswork into a strategic advantage.
Key features that drive results
Comprehensive date manage AI-driven supply planning that connects supplier negotiations to real store demandment for precise waste reduction strategies
Consolidated 2-4+ week demand forecasting
Extend Smartorder's AI from store level to warehouse/supplier level with consolidated demand forecasts. Aggregate store-level predictions across your network to generate accurate 2-4+ week projections that guide supplier negotiations and commitment decisions with confidence.
Supplier commitment module with what-if scenarios
Commit quantities to suppliers with clear visibility on downstream impact. Set commitment parameters, including quantities, periods, cadences, MOQs and lead times, then run simulations.
Push flow and stock-out alerts
Receive proactive alerts on probable overstocks when commitment exceeds consolidated demand, and early warnings on supply gaps that risk warehouse stock-outs. The system detects misalignments before they cascade into waste or degraded service rates, enabling assisted renegotiation with suppliers or routing warehouse surplus to the best-performing stores.
Optimize allocation during seasonal tensions and surplus situations
Smartsupply transforms warehouse allocation decisions by identifying which stores will generate maximum performance from available inventory—whether scarce or surplus.
Eliminate supply chain imbalances
Smartsupply addresses the root cause of push flows and stock-outs by connecting supplier commitments to consolidated store demand. Cut warehouse stock-outs by 60% on key 20/80 families through early gap detection and assisted re-negotiation. The system quantifies the economic impact of every commitment decision: margin, waste, rotation, tied-up cash, opportunity cost.
Strategic supplier negotiations backed by data
Transform supplier negotiations from reactive volume discussions to strategic partnerships grounded in real demand intelligence. Buyers gain a unified cockpit that aggregates store-level forecasts, extends projections 2-4+ weeks ahead, and simulates commitment scenarios with full visibility on downstream impact.
Seasonal scarcity
When high-demand seasonal products like new potatoes or cherries face critical shortages at season start and end, the AI analyzes store-specific patterns and historical sell-through to rank optimal allocation targets. Limited quantities reach locations with highest sales probability, maximizing margin revenue from constrained supply.
Surplus management
When excess inventory must be pushed to stores, the system determines optimal distribution—concentrate 50 lbs of tomatoes in one high-volume store, split across proven performers, or spread thin across all locations. The AI quantifies performance and waste risk for each scenario, enabling decisions that minimize disruption and protect margins.
What our clients say
Proven results from retailers worldwide
“Smartway’s solutions are a perfect match for our challenges of recovering short-dated products and getting our teams involved by using a simple, automatic tool.”
“The solution is very impressive. I recommend it to all other distributors. The customer feedback we have since we set up the system is fantastic.”
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"When I realized how these solutions could help us better manage short-dated products, I said yes to a massive roll-out… in six months!”
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"We've helped create a store that is more efficient, profitable, self-learning and, most importantly, sustainable. It leverages IoT and Data technologies that can be deployed very quickly, with minimal impact on shop trading, while maximizing returns for the business and generating a better experience for consumers"
“As the largest supermarket chain in Thailand, we have a responsibility to lead by example when it comes to sustainability, and the fight against food waste is a key pillar of our environmental approach. We are proud to be the first retail chain in Thailand to adopt Smartway’s solutions.”
"The customers feedbacks we have since we set up the system are fantastic"
“Before, it was tedious and prone to errors. Now the task is clear, fast, and efficient. Our employees can learn how to use the tool in just 3 minutes.”
“With Smartdetection Flash Evo, there’s no more searching. The labels flash, and you know exactly where to go. We’ve saved another 50% of time!”
“We’ve been carrying out actions against food waste for years with strong commitment.”
“By professionalizing our efforts through artificial intelligence, we are making major progress toward achieving our zero-food-waste goal for 2032 and accelerating our strategic plan.”
How it works ?
Simple, intuitive platform designed for seamless integration and immediate results
Store demand
Combine Smartorder forecasts from all stores to create accurate network-level projections. AI accounts for store performance, seasonal trends and promotions to generate reliable supplier-level demand forecasts.
Horizon
Forecast demand 2–4+ weeks ahead with AI that learns from historical trends, supplier lead times and market shifts. Rolling projections adapt in real time to guide confident long-term commitments.
Commitments
Model what-if scenarios to see the impact on margin, waste, rotation, carrying costs and service levels. Compare options side by side to make data-driven supplier decisions and optimize performance.
Ready to reduce your food waste?
FAQs
Everything you need to know about implementing Smartsupply in your stores
Smartsupply connects with your existing ERP, WMS, and POS systems through standard APIs. For retailers using Smartorder, integration is seamless as both products share the same data infrastructure. Implementation includes data mapping, testing, and validation to ensure accuracy.
We start with data integration and validation, AI model training, a pilot phase with selected stores, then full rollout. Our team works alongside your buyers, planners, and IT staff throughout. We configure the system to match your workflows, supplier relationships, and strategic priorities.
Buyers and planners receive hands-on training covering forecast interpretation, commitment simulation, and alert management. Our team monitors performance and provides proactive recommendations.
Initial improvements appear within 4-6 weeks as the AI learns patterns and buyers gain confidence. Significant impact materializes within 2-3 months. ROI accelerates over time as forecast accuracy improves and best practices scale. We establish baseline KPIs during implementation to track progress.
Smartsupply continuously monitors for anomalies: unusual spikes or drop-offs in shipments that could cascade into store out of stock and generates real-time alerts for buyers to act quickly. When disruptions occur, what-if scenarios help evaluate alternative commitment strategies and their impact on service rates.
Smartsupply operates standalone. The AI builds forecast models to generate warehouse projections and commitment recommendations. For greater accuracy, integrate with Smartorder to leverage real-time store-level forecasts and create seamless shelf-to-supplier flow. Many retailers start standalone, then connect Smartorder later for full optimization.
Still have questions?
Contact our team to discuss any of our solutions.