Smartorder:
Turn your fresh ordering into a strategic execution tool with AI-powered recommendations
Smartorder uses artificial intelligence to guide store teams in placing the most accurate, fresh, and profitable orders every day for loose fruit & vegetables.
Fresh departments are strategic but manual ordering drains time and profit
Time Lost
Department managers spend hours on paper-based ordering instead of focusing on shelf execution.
Data Gaps
Unreliable data causes missed quantities, empty shelves and avoidable waste.
Limited Expertise
Only 15–20% of staff have deep fresh expertise.
Skill Shortages
Turnover and skill gaps significantly impact performance.
AI-powered ordering that frees time and protects margins
Smartorder's algorithms generate optimal order recommendations for each SKU based on sales velocity, weather, promotions, and your strategic goals. Reduce ordering time by 30-50%, increase sales by 2-4%, reduce waste by 20-40%, and correct inventory inaccuracies while gaining full visibility on fresh performance chain-wide.
Key features that drive results
Comprehensive date management for precise waste reduction strategies
Digitalized scheduler
Replace paper-based ordering with an intuitive tablet interface designed for in-aisle use. One-click order validation, confidence scoring, and 20/80 prioritization enable teams to place expert-level orders in less time even without specialist knowledge.
Real-time inventory reconciliation
Correct the inaccuracy found in ERP stock data with probabilistic inventory management.
AI-powered order recommendations
Machine learning algorithms analyze importants signals including sales history, weather, promotions, seasonality, and inventory levels to recommend optimal order quantities for each SKU. Maximize freshness and revenue while minimizing waste.
Transform your retail operations
Designed for in store department manager no matter their expertise
Your strategy, embedded in daily orders
Smartorder adapts AI recommendations to your strategic priorities. Whether you prioritize revenue growth, waste reduction, or freshness optimization configure ordering modes by store or network-wide to achieve your objectives. The AI adapts daily order proposals to execute your chosen strategy consistently across the network, turning strategic intent into measurable shelf-level results.
Full observability for headquarters
Gain unprecedented visibility into fresh department performance through real-time dashboards tracking turnover, shrink, out-of-stock rates, freshness, order accuracy, and AI adoption metrics across your entire store network.
What our clients say
Proven results from retailers worldwide
“Smartway’s solutions are a perfect match for our challenges of recovering short-dated products and getting our teams involved by using a simple, automatic tool.”
“The solution is very impressive. I recommend it to all other distributors. The customer feedback we have since we set up the system is fantastic.”
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"When I realized how these solutions could help us better manage short-dated products, I said yes to a massive roll-out… in six months!”
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"We've helped create a store that is more efficient, profitable, self-learning and, most importantly, sustainable. It leverages IoT and Data technologies that can be deployed very quickly, with minimal impact on shop trading, while maximizing returns for the business and generating a better experience for consumers"
“As the largest supermarket chain in Thailand, we have a responsibility to lead by example when it comes to sustainability, and the fight against food waste is a key pillar of our environmental approach. We are proud to be the first retail chain in Thailand to adopt Smartway’s solutions.”
"The customers feedbacks we have since we set up the system are fantastic"
“Before, it was tedious and prone to errors. Now the task is clear, fast, and efficient. Our employees can learn how to use the tool in just 3 minutes.”
“With Smartdetection Flash Evo, there’s no more searching. The labels flash, and you know exactly where to go. We’ve saved another 50% of time!”
“We’ve been carrying out actions against food waste for years with strong commitment.”
“By professionalizing our efforts through artificial intelligence, we are making major progress toward achieving our zero-food-waste goal for 2032 and accelerating our strategic plan.”
How it works ?
Simple, intuitive platform designed for seamless integration and immediate results
Digitalize the order list
Review your daily order list with AI-generated recommendations for each SKU. The system pre-calculates optimal quantities based on your strategy, sales forecast, current inventory, weather forecasts, and promotional calendars, eliminating manual calculations and guesswork
Product inventories that match reality
Smartorder's probabilistic inventory engine detects discrepancies between ERP data and reality, flagging suspicious stocks to prevent ordering errors that lead to waste or stockouts. and if needed, you always can update real inventory levels directly from the aisle using your mobile device.
Challenge the AI suggestions
Validate or adjust order proposals based on your on-ground knowledge: damaged products, local events, or display changes. The AI learns from every override, continuously improving recommendations to match your store's unique patterns and your expertise.
Validate the order
Submit your finalized order with one click. The system sends it directly to your ERP for fulfillment while tracking outcomes—sales, waste, stockouts—to refine future recommendations. Complete the entire workflow in 30-50% less time than manual ordering.
Ready to reduce your food waste?
FAQs
Everything you need to know about implementing Smartorder in your stores
The AI analyzes signals including: historical sales, inventory levels, weather forecasts, promotional calendars, seasonality curves, local events, and day-of-week patterns. It learns from every order outcome to continuously improve recommendations, balancing your strategic goals, revenue growth, waste reduction, or margin optimization.
Yes, Smartorder integrates via API or SFTP with existing ERP systems and POS platforms. Orders are sent back to your ERP for fulfillment, and sales data flows in real-time to refine forecasts. The system acts as an intelligence layer on top of your existing infrastructure.
Ordering time reduction is immediate. Waste reduction and sales uplift typically appear within 3 months as the AI learns store-specific patterns. Full optimization, including inventory accuracy and strategic goal alignment, occurs after 6 months when the system has sufficient historical data to fine-tune recommendations.
That's precisely the point! Smartorder turns non-experts into expert-level orderers. The AI provides recommendations with confidence scores and explanations. Teams validate or adjust in seconds. The system standardizes excellence across the network, regardless of individual skill levels or turnover.
Minimal training required. The mobile interface is intuitive and designed for in-aisle use. Most managers are proficient within 2 hours of onboarding. The app guides teams through the workflow: review order list, adjust stock levels if needed, validate or modify AI proposals, submit order. The system handles complexity behind the scenes.
Absolutely. Smartorder is designed as an assistant, not an autopilot. Your teams maintain full control. Store managers can easily adjust AI-recommended quantities or correct estimated stock levels when physical reality differs from system data. Every adjustment feeds back into the AI, helping it learn your store's patterns and improve future recommendations. This collaborative approach combines AI accuracy with human expertise, ensuring the most accurate orders possible.
Still have questions?
Contact our team to discuss any of our solutions.